Privacy Policy

We respect your privacy and take pride in our efforts to insure that our site is secure.

Personal Information

You can access our Websites and some of the Services we provide without providing any personal information at all. Access to additional Services requires that you create a user account. When you register a user account, Verdiseno, Inc. dba Lyra Solar and dba SolarDesignTool (“Verdiseno”) will collect certain information that identifies you, including, but not necessarily limited to your name, email address, location (calculated by IP address) and other individually-identifiable information (“Personal Information”). Additional Personal Information may be requested at other times as well in order to expand or enhance the Services provided by the Websites or Services. We may store this information in databases that are owned and controlled by third-parties that provide services such as, but not limited to, email newsletters, payment processing, and customer management.

Usage Data

When you interact with the Websites or Services, usage data is generated that provides additional context about the way you work. For example, we log usage data about the projects, designs, and documents you create.

Log Files

As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Websites or Services were used, information about browser configuration and plugins, language preferences and cookie data.

Device information

Verdiseno, Inc. collects information about devices accessing the Websites or Services, including type of device, and what operating system is used. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.

Location information

We receive information from you and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. Verdiseno, Inc. may also collect location information from devices in accordance with the consent process provided by your device.

Anonymous Information

During your use of our Websites or Services, Verdiseno, Inc. may also collect certain information that does not identify you individually (“Anonymous Information”).

User Names and Contact Information

Usernames and contact information are only accessible to the user and Websites or Services administrators.

Email

We may, from time to time, send registered users emails regarding upgrades to the Websites or Services or changes that affect your user account. Anyone who wishes not to receive any future emails from us can, at any time, log onto the Websites or Services and opt out of this service or by clicking the unsubscribe link at the bottom of an email from Verdiseno, Inc.

Policies for Children Under 16

We do not knowingly gather any information from persons under the age of 16. If we learn that any persons under the age of 16 have provided information about themselves, the information will be deleted. Our Websites or Services is designed for adults. Our Websites or Services are not intentionally targeted to children under the age of 16. Children under the age of 16 should not use our Websites or Services without obtaining prior parental consent.

Use of Cookies

Verdiseno, Inc. may use Cookies to provide some of the services on our Websites or Services. “Cookies” are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies make web-surfing easier for you by saving your passwords while you’re at our Websites or Services. The use of “Cookies” is standard in the Internet industry, and many major websites use them to provide useful features for their users. “Cookies” in and of themselves do not personally identify users, although they do identify a user’s computer. Our Websites or Services never uses “Cookies” to retrieve information from your computer that was not originally sent in a “Cookie.” Except as described in this Privacy Policy, we do not share information transferred through “Cookies” with any third parties whatsoever. We do not use “Cookies” to identify specific individuals.

Use of Personal Information

If your account is a Sponsored Account, the Sponsor of the account will have access to your Personal Information.

Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to our Websites or Services or your Personal Information that you may give us or we may collect to any organization not affiliated with Verdiseno, Inc.. If Verdiseno, Inc. proposes to permit such use of your Personal Information, you will be provided an opportunity to instruct Verdiseno, Inc. not to allow such contact.

Use of Anonymous Information

Anonymous Information helps us determine how people use parts of the Websites or Services so we can improve our Websites or Services and ensure that it is as appealing as we can make it for as many people as possible. We may also use or share Anonymous Information (or other information, other than Personal Information) in any manner that we deem appropriate or necessary.

Emergency Situations

Verdiseno, Inc. may also disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on Verdiseno, Inc. or the Websites or Services; (b) protect and defend the rights or property of Verdiseno, Inc., the Websites or Services or the users of Verdiseno, Inc., and (c) act under emergency circumstances to protect the personal safety of Verdiseno, Inc., the users of the Websites or Services or the public.

Security Policy

We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by Verdiseno, Inc. is stored in secure operating environments that are not available to the public. Only those employees who need access to your Personal Information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our Websites or Services, and you do so at your own risk.

Public Areas and Forums

Please remember that any information you share in public areas, such as the Forums, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any Personal Information that you expect to keep private.

Governing Law/Assignment

Our Websites or Services is published in the United States. U.S. law shall govern in any and all disputes, including privacy or defamation issues or otherwise.

Verdiseno, Inc. may change its ownership or corporate organization while providing the Websites or Services and services. As a result, please be aware that Verdiseno, Inc. may transfer your information to another organization or company that is affiliated with Verdiseno, Inc. or with which Verdiseno, Inc. has merged. Any new organization or company will also follow this Privacy Policy.

Properties

The table below outlines which properties this policy currently covers under Assignment.

  • All properties operated at lyrasolar.com and *.lyrasolar.com domains
  • All properties operated at solardesigntool.com and *.solardesigntool.com domains
  • All properties operated at lyra.solar and *.lyra.solar domains
  • All properties operated at lyrasolarapp.com and *.lyrasolarapp.com domains

[*] asterisks denotes wild card to include all subdomains

Changes

As we continue to develop our Websites or Services, we may add new services and features. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use our Websites or Services in case you missed our notice of changes to the Privacy Policy.

Opt-Out and Correction Procedures

You always may opt-out of receiving future email messages and announcements. Verdiseno, Inc. provides you with the opportunity to opt-out of receiving our communications in every email we send.

To remove your Personal Information from our database, correct or update Personal Information that you have previously provided to us, and/or not to receive future communications, send email through the Contact Page on our main Website indicating the information that you wish to be corrected, updated, or removed, or your request not to be sent future communications from Verdiseno, Inc..

Questions

Please email us through the Contact Page with any questions you have regarding this policy.